Privacy policy

Welcome to DUVYLIN. Your privacy is important to us, and we are committed to protecting your personal information while providing a seamless shopping experience.

This Privacy Policy explains how DUVYLIN collects, uses, and protects your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through third-party payment providers)

Device & Usage Information

  • IP address
  • Browser type
  • Device information
  • Website activity and interactions
  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve website performance and user experience
  • Send order updates and promotional communication
  • Prevent fraud and maintain website security
  • Analyze website traffic and customer behavior

3. Payments

All payments are processed through secure third-party payment gateways. DUVYLIN does not store your card or banking details on our servers.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality
  • Remember user preferences
  • Analyze traffic and performance
  • Deliver relevant advertisements and marketing campaigns

You can disable cookies through your browser settings if preferred.

5. Third-Party Services

We may share limited information with trusted third-party services including:

  • Payment gateways
  • Shipping and logistics partners
  • Analytics providers
  • Marketing and advertising platforms

These services only receive the information necessary to perform their functions.

6. Data Security

We take appropriate security measures to protect your personal information against unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

7. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your personal information
  • Opt out of marketing communications

To make such requests, contact us using the details below.

8. Retention of Information

We retain your information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our policies

9. Children's Privacy

DUVYLIN does not knowingly collect personal information from individuals under the age of 13.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be reflected on this page with an updated revision date.

11. Contact Us

For any questions regarding this Privacy Policy, please contact us:

DUVYLIN
Email: customersupport@duvylin.com
Website: duvylin.com